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Direct brief: Gap moves account out of Craik Jones

without a pitch. The fashion retailer has initially hired the agency to work on a CRM project.

Direct: Charles Tyrwhitt assigns CRM job

Shirt maker Charles Tyrwhitt has hired more2 to develop its CRM and data strategy.

Everything you know is wrong

) than improving loyalty among existing ones. These results fly in the face of much of the CRM movement ...

Levi's to develop loyalty initiative

Levi's is launching a pan-European CRM scheme to build stronger relationships with its target 15

Next initiates stores customer data push

is planning to appoint an agency to handle CRM for its directory business, also with a brief to shift more ...

Prestige brands: Luxury gap

. Salter says a 'super-premium CRM' approach is needed, using direct, event or word-of-mouth marketing. 'It ...

Brand Health Check: Benetton

World of Benetton lifestyle song. Refresh the brand image. Undertake CRM activity to talk about ...

BRAND HEALTH CHECK: Burberry - Does Burberry need to rebuild its exclusivity?

the store and the glossies with sponsorship of luxury sporting or cultural events. - Invest in CRM ...

DIRECT: Briefs

that will see the firms targeting SMEs with integrated CRM solutions. Focusing on Recognition s Protagona ...

STOP PRESS

associate at PriceWaterhouseCoopers, as managing director of customer relationship management (CRM). The appointment marks a change in direction for the agency, which now hopes to focus on CRM business ...

 

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.