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Historic Twitter data opens to brands

Twitter data for social media monitoring services, and has business intelligence and CRM applications ...

How HTML5 is coming to the rescue of the ad industry

of freedom. Now campaigns can be mapped across a greater breadth of channels than ever before. CRM ...

Masterclass: Branded content

, store locators, or promotional games that are essentially sales and CRM tools, rather than true content ...

L'Oreal unveils £20m online CRM campaign

L'Oreal has launched its first CRM programme, as it looks to forge stronger relationships

BMW launches Olympics iPad magazine

Android in the coming months. Nicola Green, CRM communications manager for BMW UK, said: "In addition ...

Think BR: The language of local social

. Locally, social may be the new CRM Social fits the small, medium or locally managed business model in a way that CRM and loyalty programmes never have. The idea of swapping a relationship with your ...

Sector analysis: Digital recruitment remains media's top priority

complete the course, which includes modules including customer relationship management (CRM ...

Industry view: What does Google+ offer brands?

Google+ pages an edge. Although not a feature, the potential for social CRM linking Gmail ...

Digital report: The mobile challenge

of retail and wholesale at Barclays Corporate, says brands need to ensure that their CRM systems ...

Man City's digital growth faster than other big clubs, claims exec

the CRM application Salesforce only this year, quipping that doing things like this made the club "a one ...

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.