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CMOs fail to cope with real-time brand conversations, says IBM

% are tracking consumer reviews to help shape their strategies. Carolyn Heller Baird, CRM research lead ...

Is advertising a key Christmas ingredient?

certainly the season for a concentrated CRM effort and offering deals and discounts starting early. A third ...

WPP highlights investment in digital for future growth

, together with non-proprietary information such as social media content, web analytics and client CRM data ...

The broadband revolution

else's? Moreover, talking to your own customers through rich content emails and e-CRM programs means ...

Rethinking the pharmaceutical marketing model

, and CRM technology in a way that actively generates synergy among all its dimensions. It addresses ... properties that weren t there previously in any of its parts alone. A behaviour-based CRM strategy becomes ...

CODAR - Open Planning is set to revolutionise marketing communications

heavily in human culture and CRM systems and processes to support and enable broadcast advertising ...

Acheiving ROI on Marketing Spend

This Dynamic Markets research for CRM Technologies gives a detailed analysis from a survey looking

CRM Industry Awards

The Duchess of York presented the third annual CRM Industry Awards at a charity dinner recently...in the field of Customer Relationship Management (CRM), were presented. Mark Turner, editor of CRM magazine ... to achieve real gains from CRM. Judging this year was an exceptionally difficult and close process. We had a ... on investment. Any of the doom-mongers who believe that CRM is dead are, quite simply talking to too many ...

 

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Campaign Jobs



Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.