12 Jul 2006
| by by Ed Kemp
Research In Motion, the Canadian owner of BlackBerry, is handling the pitch directly and has asked direct marketing agencies to pitch for the business, which will involve both traditional direct marketing and event management.
It is believed that BlackBerry will also review its digital and CRM arrangements ...
22 Jun 2005
| by by Ben Carter
Story has been handed the responsibility for developing SSE's utility brands, which include Southern Electric, Scottish Hydro-Electric and Swalec, and managing its CRM activity.
The agency won the business following a competitive pitch against three agencies, understood to be The Leith Agency, 1576 ...
23 Jun 2004
proposition with engaging content, British Gas invested in software to enable e-CRM, ensuring that customers ...
19 Feb 2004
| by Ben Bold
material and put in place an international CRM system.
OgilvyOne already handled some direct marketing ...
05 Feb 2004
Dunhill has developed a system with Computer Software Group to improve its CRM. A virtual assistant
06 Feb 2003
| by Mark Kleinman,
' departure, and said British Gas had "decided to realign the responsibilities of the CRM role". Though he ...
06 Feb 2003
| by MARK KLEINMAN
to play a leading role in the group's overall customer relationship management (CRM) strategy.
His ...
' departure, and said British Gas had "decided to realign the responsibilities of the CRM role". Though he ...
28 Nov 2002
| by RAVI CHANDIRAMANI
The global software giant informed the agency of its decision last week.
It is hunting a single agency to create an integrated customer relationship management (CRM) strategy.
The formal pitch comes ...
single integrated CRM strategy," said Gregory. The successful agency will handle all DM and sales ...
01 Aug 2002
| by Ravi Chandiramani,
LONDON - Microsoft has drafted in US marketer Steve Guggenheimer to step up customer relationship marketing and cross-selling activity across its business and consumer markets.
01 Aug 2002
| by RAVI CHANDIRAMANI
Microsoft has drafted in US marketer Steve Guggenheimer to step up
customer relationship marketing and cross-selling activity across its
business and consumer markets.