17 May 2012
| by Sara Kimberley
Four Seasons Hotels and Resorts has picked TBWA\Worldwide to handle its global advertising and CRM...advertising, working across its global brand, local marketing, CRM and creative design.
The network ...
12 Jan 2012
| by Sara Kimberley
Four Seasons Hotels and Resorts is holding a review of its global advertising, media and CRM...the chain's global advertising, working across its global brand, local marketing, CRM, creative design ...
CRM specialist to explore ways in which it can increase spend levels and loyalty among customers ...
27 Oct 2011
| by Matt Williams
BAA Airports is looking for a CRM agency to handle its WorldPoints Loyalty Programme.
06 Oct 2011
| by Sara Kimberley
At the beginning of the review, which began in January and was initially conducted through the AAR, the theme park said it wanted an agency to handle traditional advertising, as well as direct marketing and CRM activity.
Disneyland has now opted instead to appoint BETC, which opened in May.
Its sister ...
04 Aug 2011
| by Matt Williams
Whitbread is looking for an agency to handle its CRM business, as the company attempts to build..., with an appointed agency set to be in place soon after.
Whitbread has never had a retained CRM agency but intends ...
customers to try other offerings in its portfolio.
News of the CRM pitch follows that of Whitbread ...
21 Apr 2011
| by Sara Kimberley
.
Activity will span across renewal and CRM activity using outdoor, direct marketing, social media ...
13 Jan 2011
| by Sara Kimberley
The agency won the 4 million business after a competitive pitch against 13 undisclosed agencies. The media account was previously handled by Carat, while JJ Advertising and Libertine London shared the creative business.
GyroHSR will now be responsible for advertising, digital, media and CRM. A campaign ...
25 Nov 2010
| by Sara Kimberley
Gatwick Airport is seeking an agency to handle its customer relationship marketing and digital account.
14 Oct 2010
| by Sara Kimberley
Monarch, the airline and travel group, has appointed WDMP to handle its customer relationship marketing after a competitive pitch.
19 Aug 2010
| by Sara Kimberley
departments. One department was due to cover brand strategy, the other CRM and innovation.
Early in 2009 ...