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TBWA scoops global Four Seasons brief

Four Seasons Hotels and Resorts has picked TBWA\Worldwide to handle its global advertising and CRM...advertising, working across its global brand, local marketing, CRM and creative design. The network ...

Four Seasons Hotels calls review of global accounts

Four Seasons Hotels and Resorts is holding a review of its global advertising, media and CRM...the chain's global advertising, working across its global brand, local marketing, CRM, creative design ... CRM specialist to explore ways in which it can increase spend levels and loyalty among customers ...

BAA seeks CRM agency to handle loyalty programme

BAA Airports is looking for a CRM agency to handle its WorldPoints Loyalty Programme.

BETC London snares £5m Disneyland brief

At the beginning of the review, which began in January and was initially conducted through the AAR, the theme park said it wanted an agency to handle traditional advertising, as well as direct marketing and CRM activity. Disneyland has now opted instead to appoint BETC, which opened in May. Its sister ...

Whitbread reviews CRM across brand portfolio

Whitbread is looking for an agency to handle its CRM business, as the company attempts to build..., with an appointed agency set to be in place soon after. Whitbread has never had a retained CRM agency but intends ... customers to try other offerings in its portfolio. News of the CRM pitch follows that of Whitbread ...

Ruby beats two to Railcard business

. Activity will span across renewal and CRM activity using outdoor, direct marketing, social media ...

GyroHSR lands Heathrow Express business

The agency won the 4 million business after a competitive pitch against 13 undisclosed agencies. The media account was previously handled by Carat, while JJ Advertising and Libertine London shared the creative business. GyroHSR will now be responsible for advertising, digital, media and CRM. A campaign ...

Gatwick Airport hunts CRM and digital shop

Gatwick Airport is seeking an agency to handle its customer relationship marketing and digital account.

Monarch appoints WDMP to CRM brief

Monarch, the airline and travel group, has appointed WDMP to handle its customer relationship marketing after a competitive pitch.

TUI calls review of direct and digital

departments. One department was due to cover brand strategy, the other CRM and innovation. Early in 2009 ...

 

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.