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to upgrade its online stores as part of a move to improve its CRM strategy...., and enhance Premier TV's CRM strategy through integration of the stores with its centralised database ... improve both performance and manageability, and allow the further development of our CRM capabilities ... and single sign-on for improved CRM. Carlo Rimini, managing director at Snow Valley, said: "The partnership ...
Wickes, the DIY retailer, is looking for an agency to handle its CRM business....on its ad account since January 2008. Its relationship with the retailer is unaffected by the CRM pitch. ...
LONDON - Virgin Megastores has begun using Neolane's hosted CRM software to manage its customer
Tesco Bank has appointed WDMP to handle its CRM account as it looks to boost its financial product...The agency won the business after a pitch process and will be responsible for acquiring and retaining Tesco Bank customers, as well as developing selected digital activity. WDMP is Tesco Bank's first retained CRM agency. Tesco's roster includes The Red Brick Road, which handles above ...
LONDON - Boots has kicked of a search for a marketing services agency to boost its CRM activity...Incumbent Craik Jones will not re-pitch for the business. However, AMV Group will be represented in the pitch by its bigger sister agency Proximity London. The pharmacy, health and beauty retailer has drawn up a shortlist of agencies to pitch for the CRM programme. Boots Health Beauty magazine ...
LONDON - Mail order sportswear supplier M&M Sports has purchased SmartFocus' CRM software product
LONDON - Moss Bros Group has appointed integrated agency Gyro International as its chosen CRM...Gyro willl be responsible for managing and developing a CRM database, which will also cover other Moss Bros brands such as Moss, Moss Bros Hire and Beale Inman. Gyro was originally appointed by Moss Bros to launch the company's sale, new season communications and mail order catalogue. Andrew ...
of companies which practice good customer relationship management (CRM), followed closely by online book seller Amazon.co.uk and Citibank. Round compiled its CRM index through qualitative research of 300 ... service-focused firms rubbing shoulders with the new wave of dotcoms. Two pioneers of CRM, First Direct ...
The supermarket giant has sent out an RFI to agencies interested in pitching for the business, in a process being handled directly by the client. Asda s recent CRM campaigns have revolved around voucher giveaways. The supermarket made its first move towards loyalty-driven marketing with the launch ...
The company's DM account is currently held by Target Marketing. However, D A is said to be reassessing its approach to DM to become more CRM-focused. Tim Bean, the company's head of CRM, is in the process of drawing up a shortlist. D A's £4m advertising account is handled by Delaney Lund Knox Warren ...
Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.
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