20 Jan 2012
| by Sara Kimberley
an agency to handle its CRM account....'s first retained CRM agency. Parent company Universal Pictures currently splits its advertising business ...
30 Jul 2010
| by Sara Kimberley
Kraft Foods has appointed MRM Worldwide to handle its CRM business for its Philadelphia account...The review, which took place in March, was sparked by Kraft s interest in increasing its CRM spend, having not invested in the discipline in recent years.
It followed Kraft s takeover of chocolate giant Cadbury in February, in a deal worth 11.4bn. In March, MRM Worldwide was appointed alongside Proximity ...
27 Jan 2011
| by Matt Williams
Wickes, the DIY retailer, is looking for an agency to handle its CRM business....on its ad account since January 2008. Its relationship with the retailer is unaffected by the CRM pitch. ...
14 Apr 2011
| by Sara Kimberley
global CRM account....and was handled directly by Maserati.
WDMP will now be responsible for developing and implementing a global CRM ...
agency for its CRM business. Maxus will continue to handle its UK media account.
Last year, Maserati ...
, said: "WDMP has been tasked to deliver a CRM strategy that will drive customer engagement that creates ...
06 Oct 2011
| by Sara Kimberley
The coffee shop chain has sent RFIs directly to agencies ahead of a pitch as it looks to ramp up its CRM activity. The brief includes work on the Starbucks Card loyalty scheme.
It is understood that Starbucks has not previously worked with an agency dedicated to handling its UK CRM account. However ...
14 Oct 2010
| by Sara Kimberley
Monarch, the airline and travel group, has appointed WDMP to handle its customer relationship marketing after a competitive pitch.
07 Apr 2011
| by Sara Kimberley
Britvic is looking for an agency to handle its UK digital and CRM activity....are not looking for a digital agency nor are we looking to replace our current CRM supplier. We are in regular ...
04 Aug 2011
| by Matt Williams
Whitbread is looking for an agency to handle its CRM business, as the company attempts to build..., with an appointed agency set to be in place soon after.
Whitbread has never had a retained CRM agency but intends ...
customers to try other offerings in its portfolio.
News of the CRM pitch follows that of Whitbread ...
03 Nov 2011
| by Sara Kimberley
Tesco Bank has appointed WDMP to handle its CRM account as it looks to boost its financial product...The agency won the business after a pitch process and will be responsible for acquiring and retaining Tesco Bank customers, as well as developing selected digital activity.
WDMP is Tesco Bank's first retained CRM agency. Tesco's roster includes The Red Brick Road, which handles above ...
15 Aug 2011
| by Sara Kimberley
Omega Pharma has appointed Stephens Francis Whitson (SFW) to handle a CRM brief for a new product...The agency was awarded the business following an informal pitch and discussions with a number of agencies.
SFW will work alongside sister agency VCCP Health, which works on the 3m Omega Pharma creative account.
SFW will be responsible for CRM and eCRM activity to develop a launch, acquisition ...