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Consumer broadband service revenues up 81%

LONDON - The market for consumer broadband value-added services (BVAS) grew by 81% during 2006...broadband access. The five highest earning services were security, VoIP telephony, online gaming, home networks and music. The fourth edition of the Point Topic report, entitled The consumer BVAS market ... services, the second highest earner in 2006, had overtaken security by mid-2007 to claim the number one ...

Microsoft service will act as a forum for consumers

with consumers on sensitive issues such as global warming, war and ethical food production....London in the next few months. The service will act as a forum for debate on certain issues ... of MSN s branded entertainment and experiences team, said: Consumers come to us for a massive array of services and everyone is passionate about a different set of causes. We re inviting brands to be a ...

Consumer Insight: Understanding the digital consumer

The digital consumer is still only partly understood. Pippa Considine looks at what we do know...the Internet Advertising Bureau's Engage Conference last year, he declared the digital consumer was a slippery ... people are consuming this new media and are we really creating brand-building work?" Naturally, Hegarty ... and expanding seam of research on how people consume digital media. Research companies born with the internet ...

Consumers spend a third more on media and telecoms services than in 2000

LONDON - UK households spent a third more on communications services in 2004 than they did in 2000..., Ofcom chief executive, said: "For consumers and businesses, these services are becoming cheaper, faster ... The regulator's second annual Communications Market report puts consumers' average spending on communications services -- TV (including the licence fee), radio and fixed and mobile telecommunications ...

Consumer attitudes to mobile marketing

The results of a new survey from Lightspeed Research for Brand Republic reveal consumers' attitudes...to understand how consumers are currently using mobile location services, including voucher applications ... "opted-in" to such a service, with women and 18-34 year olds the most likely to hold this opinion (Chart ... an app that consumers download. However, despite a willingness to engage with brands when there is a pay ...

Customer service: Customer service under the microscope

Consumers' views on the service they receive will make painful reading for some companies....wrong. A quantitative study, it involved about 1300 consumers rating the service of firms in eight ... at identifying and providing the kind of service that consumers really want. Supermarkets also have the rare ... the report does what its title promises, and discovers what consumers really think about customer services ...

Jellyfish handles Fairpoint search

LONDON - Fairpoint, the consumer financial services group, has appointed Jellyfish to handle its £3..., will use its unique pay-per- click methods to drive traffic to Fairpoint's no-obligation services. In addition, Jellyfish will create bespoke landing pages to help consumers find the right services. Fairpoint is a consumer financial services business that is focused on serving consumers in financial ...

Bradley to head Ofcom consumer panel

LONDON - Ofcom has appointed Anna Bradley as chairman of its independent Consumer Panel, the body...was also previously a consumer affairs director of the Financial Services Authority, and prior to that the chief executive of the National Consumer Council. Ofcom chairman Lord Currie said Bradley s experience in representing consumer interests during her time at the FSA and NCC made her ideal for the role. ...

People moves: Reuters

services. Based in New York, he will lead the editorial operations and programming for Reuters' consumer

Celebrity endorsement does not sway the consumer

According to the research, part of a new book called 'Celebrity Sells' by the IPA director-general Hamish Pringle, only one in eight people say they have been persuaded to try a product or service because ... service, which eventually collapsed. If you have an opinion on this or any other issue raised on Brand ...

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Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.