15 Sep 2004
Findlay Caldwell, managing director of motoring services company RAC Consumer Services, is leaving
23 Feb 2005
Nick Hughes has been appointed managing director of the RAC's consumer services business....Hughes will join the RAC in May from American Express, where he was European head of marketing. He will be responsible for growing the RAC's business across areas including financial and legal services and the BSM driving school. Hughes replaces Findlay Caldwell, who left the RAC last September ...
15 Mar 2001
consumer services, following the retirement of Robert Rewey....Ford has appointed Brian Kelley to its top global marketing position, vice-president global consumer services, following the retirement of Robert Rewey.
Kelley was president of Ford's e ...
consumer services group, dealer development, worldwide direct markets, Ford racing technology ...
13 Jul 2000
| by BEN ROSIER
itself as a multi-platform gateway
for consumer services....itself as a multi-platform gateway
for consumer services.
Teletext said it expected to drastically increase its ad budget to
promote the roll-out of its services across WAP, the internet ...
s multi-platform holidays service. Teletext s total
adspend for the past year was about pounds 3.5m ...
13 Apr 2005
by Lambie-Nairn. The customer-facing brand will be used across its business and consumer services.
14 Jul 2009
PayPal, the online shopping payment service, is launching a consumer site called 'Let's Talk
11 Sep 2003
RAC Consumer Services has confirmed the appointment of former Lloyds TSB marketer David Lewis...across all its consumer businesses, including breakdown membership, BSM and financial services ...
that it effectively cross-sells its array of products and services.
Lewis left Lloyds TSB, where he was customer ...
31 Jul 2003
The majority of consumers are in favour of the Telephone Preference Service (TPS), which enables...The findings are the result of research conducted by NOP and commissioned by the Direct Marketing Association, which manages the TPS.
So far about three million consumers have registered with the TPS.
The survey found 96% were 'very' or 'quite' satisfied with the service.
Unwanted calls fell from an average ...
20 Jan 2000
| by IAN DARBY
Most consumers are happy to receive direct mail and outbound calls
from companies, as long...personal information to a firm to benefit
customer service.
BT surveyed 1000 consumers last ...
Most consumers are happy to receive direct mail and outbound calls
from companies, as long as they receive a better service as a result,
according to a report into customer relationship management (CRM ...
27 Sep 2001
| by JENNIFER HISCOCK
Three-quarters of consumers often find it hard to choose the right
product or service because ...
agent service.
But only 11% of the 1000 consumers surveyed thought they would be 'very
likely ...
to using the service was consumers preferring
to make their own decisions. They were also unsure how ...