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Marketing round table: outsourced contact centre bosses expect to pick up business during downturn

is absolutely essential to retaining that customer, which in the credit crunch is going to be even more ...

We'll call you: Foxtons

Foxtons - Hello, Foxtons. Mktg - Hi, I'm interested in purchasing a flat, but I don't know much about the property market. Do you think it's a good time to buy right now? Foxtons - Definitely! With the credit crunch and stuff like that that, you can actually get yourself a bargain, and obviously houses ...

Marketing League Table: Contact centres

the practice of British consumer data being lifted from Indian call centres, claiming that thousands of credit ...

Top contact centre league table

the practice of British consumer data being lifted from Indian call centres, claiming that thousands of credit ...

DM 'missionaries' should stop calling for more regulation

with the volume of credit card mailings, and argue that the companies should mail less volume to achieve the same ...

 

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.