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BT rolls out messaging tool to increase sales conversions

to follow up inbound enquiries with personalised email communications. The Connect tool is designed ...

What digital marketers can learn from DM

using a process it calls 'behaviour by design' to optimise its clients' brand assets and sales responses ...

Ofcom changes rules on silent calls

The telecoms and media regulator believes silent calls are mainly generated by answer machine detection technology that is designed to detect answer machines and thus save outbound call handlers from making a wasted call. When the technology sometimes mistakes a "live" consumer for an answering ...

Ofcom proposes 24-hour limit on silent calls to answerphones

According to the regulator, 70% of the complaints it receives are from consumers who receive two or more silent calls every day, for a number of days or weeks, from the same company. It believes these repeat calls are caused by imperfect answer machine detection (AMD) technology, which is designed to hang ...

How marketing is shaping the US election

impact. The Republican team's main slogan is 'country first'. It is designed to appeal to American ... and to raise substantially more funds than his rival. His mobile page, designed for the Facebook generation ...

Arvato aims for loyalty with Moon River purchase

been a major player in this market, designing highly intelligent contact strategies. Ion gives us a ...

Marketing Store consolidates Midlands into one office

are second to none and we have created a beautifully designed office environment, which will stimulate our ...

 

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.