O2 launches review ahead of customer experience revamp
21 Mar 2012 | by Matthew Chapman
identity by undertaking a strategic review of its design strategy....O2 has appointed design agency Echo to ensure it improves the consumer's user experience while the agency has also been briefed with developing new products for O2 s range of mobile accessories. The move by O2 comes after Marketing revealed the telecoms giant was overhauling its customer service ...



