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Think BR: Innovating in service markets

Clever innovations in service markets can create truly engaged customers, write Rosemary Bayman...In the digital age, where it is easy to compare all available providers on every aspect of a ... , real, game-changing innovations in service markets are uncommon. The introduction of cash machines ... . The digital revolution has made it easier to allow customers to tailor their own experience; O2 has run ...

Burberry boosts digital approach with interactive campaign

through a campaign gallery and short films on Burberry.com. The campaign will also run across digital ... in a very British way". In depth: Burberry s digital Runway to Reality strategy In danger of being consigned to history a decade ago, Burberry has undergone a creative and digital ...

Co-op appoints Leo Burnett to £50m ad account

and John Lewis marketer Gill Barr as its group marketing director. Leo Burnett was unavailable ...

Brand barometer: Coffee shops, which one is most prominent online?

segmentation of interest is defined in conjunction with Marketing (two weeks before the publication date). 2 ...

Brand builder: Under Armour

The brand invested in its first major European marketing campaign last month, writes Kim Benjamin....launched its first major European marketing push last month, which included a TV and digital marketing ... 's intention to take on the European market. So what should it do to ensure it is a success on this side of the pond? We asked former Puma and Nike EMEA sports marketing manager Tim Wood, now managing director ...

Media360: John Lewis marketer Craig Inglis on surprising consumers

Marketing caught up with Craig Inglis, marketing director at John Lewis, after his session at Media...The Marketing Society's current Marketer of the Year had just shared the stage with James Murphy ... in my presentation we ve had a lot to do. "John Lewis doesn t have a long history in marketing and so ... could tell us about Apple's rumoured assault on the TV set market given John Lewis high-end electronics ...

Think BR: Understanding big data

with their shoppers, writes Matt Barnett, head of digital, MARS\Y&R....out how their own brands should go to market to beat the named brands. So what should brands ... . MySupermarket offers this in its brand stores. Brands know they re not going to move the market share needle ... have a chance to get ahead and break the data matrix. Matt Barnett, head of digital, MARS\Y R ...

M&S profits drop for first time in three years

and home, with the retailer claiming the latter was impacted by its exit from the technology market ... , growing group sales by 2% and holding market share. We also made good progress with our strategic plans ...

Apple cements most valuable brand status as UK's giants slide

markets, it s also utilising technology the internet and social media - to very good effect. "The ...

Media360: John Lewis to expand Never Knowingly Undersold campaign to radio

John Lewis's brand is on a strong trajectory as a result of its marketing and is planning to expand...Craig Inglis, marketing director of John Lewis, revealed plans to extend the marketing activity on the second day of Brand Republic's Media360 this morning (18 May). He said: "We have got several creative ... away from television ads amid concerns its mass reach was "not right for the brand". The marketer took ...

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.