Marketing round table: outsourced contact centre bosses expect to pick up business during downturn
24 Nov 2008 | by Richard Abbott
't matter whether they are based in England, India or space, because it is about the communication that goes ...
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30 under 30: the winners - Part Two
26 Jul 2010 | by Harriet Dennys
England Squad campaign for the FA. Even Facebook founder Mark Zuckerberg showed up at an event Lawrence ...
Marketing Report: Contact centres - The vital statistics
29 Jul 2008
appointed former England rugby captain Lawrence Dallaglio to help motivate its employees. THE ONE TO WATCH ...
The Listening Company hires rugby star Dallaglio
14 May 2007 | by Daniel Farey-Jones
Dallaglio, a former England captain and part of the 2003 World Cup-winning team, will advise the company on motivational programmes for its employees. He was brought in by Neville Upton, chief executive of The Listening Company, who said: The contact centre industry suffers greatly from poor staff retention and low ...
Mobious upgrades call centre technology to link offices
02 Mar 2005 | by by Daniel Farey-Jones
LONDON - North of England marketing agency Mobious is investing in dedicated call centre facilities
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Making the most of mobile
Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.
