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in Italy. Ian Thomas, the client service director at Arc, said: "We are looking forward to working ...
The company is meeting with agencies over the next few weeks and the appointed agency will be briefed for the next financial year, starting in April 2012. Elvis has been the incumbent on the account for the past four years, after winning a four-way pitch in July 2007. In April this year ...
for one month as a trial basis in order for them to evaluate clients servicing, time management ...
. The almost total digitisation of commerce, content, media channels, customer service, R D, research ... traditionally out of the public gaze. For example, customer service departments will chat real time to large ... of the brand through ever more personal and relevant service. In effect, a consumer centric organisation has a ...
), they claimed that "those businesses that relegate themselves to the diminishing world of goods and services ... networks of people around owning or using a product or service. A good example is Spotify and how ...
as the product or service the brand offers. Brands and agencies that are enthusiastic about embracing ...
's minds about a particular product or service. Those associations are created by the sum of experience ...
World leaders at the G20 summit pledged a $1,100 billion package of measures to tackle the global recession yesterday. Source: Financial Times Jaguar Land Rover will receive 800 million from ... operator, claims it is stealing customers from budget airline Easyjet because of its poor customer service ...
Waitrose has signed a deal with the motorway services operator Welcome Break as it looks to open up stores in service stations for the first time. Source: The Financial Times The former chairman ... of recovery. Source: The Financial Times Unemployment figures in Ireland hit a 12-year high of 11 per cent ...
As the world financial markets go into meltdown, everything that we were once certain of now seems less so. You have to admit we are living in both frightening and exciting times. I recently visited the Frieze Art Fair, sponsored by Deutsche Bank. Interesting that something as conservative as a bank would ...
Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.
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