The Department of Trade and Industry has launched a set of tools designed to help companies improve their customer service. Unveiled last week by consumer minister Melanie Johnson, the initiative includes a CD-ROM guide and customer service module which encourages firms to get continuous feedback. ...
The approval finally came through yesterday -- a year after the Seagram sale was agreed. As Diageo will acquire the Captain Morgan rum brand in the 5.6bn deal, the FTC has ordered it to dispose of Malibu within six months, to avoid creating a rum duopoly. The sale of Malibu is predicted to raise some ...
's deals with some digital services prevented ITV Digital getting access to channels. The OFT has ...
to be his objective. Now he is getting some bad publicity so to stop the downward spiral he needs to have ... Charles and crucially Camilla Parker Bowles, but some claim these gains were at the expense of other ... Richard Kay, and News of the World editor Rebekah Wade. Some of the most damming accusations ...
. Senior IPA figures have been worried for some time that the industry is being ignored by the best ... . Some blame the industry's failure to offer a professional qualification - seen as important to many ... is suffering as a result of an earlier undercurrent of racism, when some clients privately indicated ...
reflects the greater need to communicate with our members. Some of these products, such as Viagra could ...
The Association of Police Press Officers (APPRO) has raised concerns over funding as it cautiously welcomes attempts by the Government to boost police PR. 'The worry is for some ... efficiency. Controversially, this included giving uniforms and some police powers to civilian ...
the level of seniority of some of its junior staff during earlier work stints at the Labour Party ...
-payer and alleged U-turns in Labour policy. Even some Labour backbenchers shuffled uncomfortably ...
people so we want to keep our communications campaign ongoing and get our messages out there,' said ...
Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.
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