Iain Anderson: Lobbying's open book
10 May 2012 | by Matt Cartmell
the agency plotting further expansion into areas such as India, Australia or the Middle East, on top ...
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Apple cements most valuable brand status as UK's giants slide
22 May 2012 | by Daniel Farey-Jones
managed to offset difficulties in Europe with opportunities in Africa and India. O2 is a brand that only ...
Why the world needs a desirable bank
02 Apr 2012 | by Simon Clough
, India and Australia. In the UK, for example, the most desirable retail bank, First Direct, ranks ...
Santander calls private bank review
21 Jul 2011 | by Sara Kimberley
from India to the UK after complaints from customers. Santander was unavailable for comment. ...
Santander moves call centres back to UK
08 Jul 2011 | by Sarah Shearman
Santander is returning all of its call centres from India to the UK, following complaints from...The Banco Santander-owned bank, which is the third largest in the UK, said the decision was due to feedback from customers who said dealing with an offshore call centre was a "frustration that can lead to dissatisfaction". Abbey, as it was known at the time, outsourced its call centres to India in 2003. The bank ...
HSBC stands by 'global' brand strategy
02 Jun 2009 | by Alex Brownsell
business', the ads emphasise that HSBC can help customers do business in India. ...
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Making the most of mobile
Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.
