to remove filtersGolley Slater bolsters telemarketing with T2 acquisition
26 Jul 2005 | by by Ben Bold
in the UK, Europe, the US and India. Golley Slater comprises 14 marketing companies in nine offices ...
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Abbey applauded for bringing call centre work back to UK
27 Oct 2005 | by by Daniel Farey-Jones
The Daily Mail reported yesterday that the bank, which moved some work to India in 2003, was responding to customers' unhappiness with the service provided by around 1,000 staff in Bangalore. The Indian ... defections. "It appears that someone has worked out that that the cost gap between India and the UK ...
Credibility of Indian call centres called into question
24 Jun 2005 | by by Daniel Farey-Jones
used to train call centre staff in India and told The Sun reporter, Oliver Harvey, that more details ... , Nationwide and NatWest have since told the BBC that they did not have call centres in India so were unlikely ...
Euro RSCG appoints veteran Gallate as Asia CEO
17 Jun 2005 | by by Daniel Farey-Jones
on the additional role of chief executive of Euro RSCG Asia-Pacific, India and Middle East.
Barclaycard appoints EHS Brann to lead global DM task
01 Jun 2005 | by by Joe Lepper
markets in Asia, India and Africa. Globally the agency is to develop a toolkit for Barclaycard ...
It's Your Group acquires outsourcing company Phonetics UK
18 Apr 2005 | by by Sam Matthews
It's Your Group, which has call centres in Leeds and India, has been searching for an acquisition to handle increased demand for its services for some time. East Anglia-based Phonetics has worked for Readers Digest, Honda, Bhs and Hoseasons Holidays and according to Steve Bennett, joint managing director ...
India Email offers UK businesses outsourcing service
22 Feb 2005 | by Julia Pearlman
LONDON - India Email is offering UK companies that operate their main business from high traffic...India Email offers a large, educated English-speaking team, whose labour costs are a fraction of those in the UK. The company says the service will provide businesses with more flexibilty ... , managing director of India Email, said: "Global multinationals are increasingly transferring parts ...
Branson condemned over Trainline move to India
07 Feb 2005 | by Julia Pearlman,
-centre operations of train enquiries service Trainline to India...., it must move the service offshore to India. The TSSA say that after reading a report in the Rail ... the decision to move to India "purely commercial as opposed to a necessity". TSSA general secretary Gerry ...
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Making the most of mobile
Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.
