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World Media in 2005: India

Though most of India's one billion people still live in poverty, the opening up of its economy has...India, the world's largest democracy, is home to one billion people, making it the world's most ... . Yet India is still hampered by a 58-year-long feud with Pakistan and the fact that an estimated 700 ... of India's economic success story. It is undeniable, though, that India's middle class is expanding ...

Norwich Union dismisses India call centre criticism

spokesman for Norwich Union said the India report was one of hundreds that are produced every year. The Financial Mail has chosen to focus on operations in India, if this report was about Manchester or Liverpool ...

London mayor promotes India celebration with mobile campaign

LONDON - The Mayor of London has appointed mobile marketing agency Incentivated to promote India.... India Now aims to explore Indian culture and celebrate the relationship between London and India through ... throughout July to September as part of India Now. Jonathan Bass, managing director at Incentivated, said ...

Powergen shuts Indian call centres due to complaints

LONDON - Energy company Powergen is to close its customer call centres in India, with 450 jobs...are among many firms that have outsourced call centres and other service jobs to India over the past five ... calculated the value of India's outsourcing industry at $22bn, with a predicted growth of 25% by the end ...

The World: New Delhi - M&C hires creative pair to run three new accounts

M&C Saatchi India has won three new accounts and has appointed new creative directors to work

BT faces strike threat over Indian call centres

LONDON - BT faces a strike over plans to shift call centre jobs to India, after a vote...to India, where staff are paid 80p an hour, according to reports, compared with £6 an hour in the UK ... was also critical of BT's attitude to call workers in India, saying that they are forced to shed ... as the result of work moving to India. Mark Taggart, a member of the CWU executive, said: "There's no altruism ...

Twitter eyes Indian market with SMS partnership

LONDON - Twitter has signed a deal with India's top mobile company Bharti Airtel that will enable...mobile operator in India, means a huge population of people can now send tweets at standard rates ...

Web self-service seen as alternative to outsourcing

LONDON - Companies considering outsourcing their call centres to India should look for other...One option being touted is web self-service, which can achieve significant efficiency and cost savings for call-centre operations and help to safeguard customer service and save UK jobs. It is being used by some companies as part of an alternative to outsourcing jobs to India. A recent research ...

Vodafone to target data services for growth

in Europe, India and Africa....networks in India and Africa. In addition, it aims to carry: "A balanced portfolio of smartphones ...

Virgin Media recruits director of mobile

as deputy CEO for Virgin Mobile in India last year. He helped launch the company in India, and in a ...

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Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.