25 Aug 2009
| by Richard Abbott
and the idea of an agent with the power and authority to help you. I took out a car insurance policy and the service from the website and call centre was OK. However, I am now getting phone calls from my insurer ...
03 Mar 2009
| by Staff
- Hi. I'm just calling up about getting Swift Cover insurance on my car. The only problem I've got is I was talking to a mate last night and he said you don't insure entertainers or something. So I just wanted ...
, and unfortunately entertainment business is something we don't offer insurance for. Mktg - Ok, but I'm teaching ...
17 Dec 2007
| by Jacquie Bowser
The FSA said weaknesses in the insurance company s systems allowed fraudsters to use publicly available information including names and dates of birth to impersonate customers and obtain sensitive ...
in full. The insurance company agreed to settle at the early stage of the FSA s investigation ...
02 May 2007
| by Amanda Nottage
. Insurance company More Th>n is one company that has managed to put
customer service at the heart of its ...
messages in banking,' says head of
marketing Pete Markey. 'We want insurance consumers to think of us ...
insurance company that has taken this strategy to the extreme is
Swiftcover, which trades on the fact ...
01 May 2007
| by Amanda Nottage
. Insurance company More Th n is one company that has managed to put customer service at the heart of its ...
messages in banking, says head of marketing Pete Markey. We want insurance consumers to think of us ...
insurance company that has taken this strategy to the extreme is Swiftcover, which trades on the fact ...
12 Jan 2007
| by Bill Britt
other new offers: free breakdown cover for new car insurance customers and a two-year fixed price home ...
13 Sep 2006
Churchill Insurance's recent marketing promises everything consumers
could want from an initiated ...
the outsourcer and the client. Staff at insurance company UIA's Stevenage contact centre are encouraged
to work toward the Chartered Institute of Insurance's minimum standards,
and are paid not just on commission ...
26 Apr 2006
% tactical, 5% strategic. Clients include Centrica,
AIG, ACE Insurance. Member CCA, DMA. www ...
14 Dec 2005
| by Robert McLuhan
Insurance, where he headed its Contact Centre
Strategy group. MM Teleperformance has been one ...
Insurance, where it used profiling techniques to find prospects that
best matched existing customers ...
14 Sep 2005
| by by Jennifer Whitehead
The ad was created by Mortimer Whittaker O'Sullivan to promote the Swiftcover.com insurance brand. It showed a man calling his insurance company and asking not to be put on hold, and then showed a call centre where chickens continually told callers "Won't keep you a moment".
In the ad, the man ...