Search results for Insurance

Showing 1 - 10 of 11 results

Sort results by: date | relevance

Search filters:

By Channel

  • Marketing Remove filter
    • Telemarketing Remove filter

Click remove filters icon to remove filters

Clear this search

Add Search Filters:

By Date

Contact-centre experts respond to the top five customer complaints

and the idea of an agent with the power and authority to help you. I took out a car insurance policy and the service from the website and call centre was OK. However, I am now getting phone calls from my insurer ...

We'll Call You - Swiftcover

- Hi. I'm just calling up about getting Swift Cover insurance on my car. The only problem I've got is I was talking to a mate last night and he said you don't insure entertainers or something. So I just wanted ... , and unfortunately entertainment business is something we don't offer insurance for. Mktg - Ok, but I'm teaching ...

Norwich Union Life fined £1.26m after identity fraud

The FSA said weaknesses in the insurance company s systems allowed fraudsters to use publicly available information including names and dates of birth to impersonate customers and obtain sensitive ... in full. The insurance company agreed to settle at the early stage of the FSA s investigation ...

Marketing League Table: Contact centres

. Insurance company More Th>n is one company that has managed to put customer service at the heart of its ... messages in banking,' says head of marketing Pete Markey. 'We want insurance consumers to think of us ... insurance company that has taken this strategy to the extreme is Swiftcover, which trades on the fact ...

Top contact centre league table

. Insurance company More Th n is one company that has managed to put customer service at the heart of its ... messages in banking, says head of marketing Pete Markey. We want insurance consumers to think of us ... insurance company that has taken this strategy to the extreme is Swiftcover, which trades on the fact ...

More Th>n gives customers named personal contacts

other new offers: free breakdown cover for new car insurance customers and a two-year fixed price home ...

Contact Centres: Marketing contact centres manual - Quality versus cost

Churchill Insurance's recent marketing promises everything consumers could want from an initiated ... the outsourcer and the client. Staff at insurance company UIA's Stevenage contact centre are encouraged to work toward the Chartered Institute of Insurance's minimum standards, and are paid not just on commission ...

Marketing League Table: Contact centres - Contact centre leagues

% tactical, 5% strategic. Clients include Centrica, AIG, ACE Insurance. Member CCA, DMA. www ...

Agency of the Year 2005: Contact Centre Agency of the Year - CPM

Insurance, where he headed its Contact Centre Strategy group. MM Teleperformance has been one ... Insurance, where it used profiling techniques to find prospects that best matched existing customers ...

Watchdog rejects objection to call centre staffed by chickens

The ad was created by Mortimer Whittaker O'Sullivan to promote the Swiftcover.com insurance brand. It showed a man calling his insurance company and asking not to be put on hold, and then showed a call centre where chickens continually told callers "Won't keep you a moment". In the ad, the man ...

 

Additional Information

Campaign Jobs



Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.