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Measuring a brand's image against consumer experience

.01 2 Cosmos 5.61 4.55 -1.06 n/a 3 3 5.01 4.04 -0.97 -0.87 4 More Than Insurance ...

Toyota appoints The Listening Company for contact work

programme, which offers motorists RAC Roadside Assistance and discounts on insurance packages. The agency ...

Thoroughly modern mothers

in beauty and we drew them in equal numbers with the same campaign, she says. Car insurance is a less ... . From the onset, the brand aimed to speak to women in a way that no other car insurer had done before. We wanted to bring originality and humour to insurance, which is often seen as dull and a somewhat ...

Dare and i-level part company with the AA

s insurance and financial services, could inherit Dare s portion of the business, which includes web build ...

City Republic: Ford, Virgin Money and Google versus Yahoo!

Branson s Virgin Group said it had teamed up with, among others, insurance giant AIG to make an offer ...

Nielsen reports 10% drop in direct mail volumes

Insurance 7,137,119 15,829,603 20% 17% 44 Healthspan Direct 6,948,226 8,908,162 6% 85% 45 ... % 35% 47 NatWest 6,760,417 15,023,546 -30% 32% 48 Churchill Insurance 6,666,064 14 ... % 24% 51 Zurich Insurance 6,536,365 14,520,596 60% 37% 52 More Th n 6,524,058 14 ...

Saga and AA to consolidate media within months

-sell insurance and other financial products to customers. He added they saw significant advantages in combining ...

Ethical marketing

. Who s doing it: Insurance company Aviva. Its latest ad campaign declares that the firm s strategy ... the first insurer to go carbon-neutral worldwide . What this means in practice, or whether it is relevant ...

Study criticises credit card sector's loyalty efforts

are traditionally high. The insurance sector was criticised for performing poorly in generating successful ROI schemes. Arvato said that insurers faced a massive uphill struggle to build their brand with customers ...

The new marketing metric: Net Promoter Score

Last July insurance giant Allianz invited analysts to its Munich headquarters for the day to discuss the issue of customer loyalty. During the session, it unveiled a scheme designed to boost its proportion of satisfied customers and deliver sustainable revenue growth. It was to be implemented globally ...

 

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Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.