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Think BR: Innovating in service markets

. Empowering customer facing staff. We often look to First Direct in banking and John Lewis Group in retail ...

Apple welcomes former Dixon boss with £36m 'golden hello'

Apple has awarded a $56m (£36m) "golden hello" to John Browett, the former Dixons boss who

Co-op appoints Leo Burnett to £50m ad account

of the pitch as a result of its merger with agency Adam Eve, which handles the John Lewis advertising account ... and John Lewis marketer Gill Barr as its group marketing director. Leo Burnett was unavailable ...

Media360: John Lewis marketer Craig Inglis on surprising consumers

Marketing caught up with Craig Inglis, marketing director at John Lewis, after his session at Media...with TV lead John Lewis into ad-funded programming, which has been in vogue with some brands in recent ... in my presentation we ve had a lot to do. "John Lewis doesn t have a long history in marketing and so ... could tell us about Apple's rumoured assault on the TV set market given John Lewis high-end electronics ...

Media360: John Lewis to expand Never Knowingly Undersold campaign to radio

John Lewis's brand is on a strong trajectory as a result of its marketing and is planning to expand...Craig Inglis, marketing director of John Lewis, revealed plans to extend the marketing activity ... % to 80% of John Lewis shoppers are female decision-makers, but when people thought of John Lewis ... and beauty." Almost half a million people shared the John Lewis Christmas ad on Facebook, which also ...

John Lewis partners Kuoni for first 'shop within a shop'

John Lewis is opening its first "shop within a shop" after partnering with luxury travel company...specialises in luxury holidays. They will open in the autumn at John Lewis stores in London's Oxford Street, as well as in Reading, Southampton and Cardiff. John Lewis already has beauty concessions from brands including Clarins, Jo Malone and Bobbi Brown and Clinique in its stores. However, a John Lewis spokeswoman ...

Morrisons shakes up roster amid rebrand

Supermarket chain Morrisons has brought in two consumer agencies as part of a major rebrand of its in-house goods.

Argos and Homebase owner posts 60% profit drop

for closure in the 2012/13 financial year. John Walden, Argos' new managing director and former Best Buy ...

Wham bar to make a comeback

at 20p while the "Mega Wham" bar will be priced at 29p. Follow John Reynolds on Twitter ...

Unilever tops 2012 Marketing Society Awards nominations

Unilever, ASOS, British Gas, McDonald's and John Lewis top the nominations shortlist for the 2012...media marketing for its Lynx Excite campaign. ASOS, British Gas, McDonald s and John Lewis have ... communications ASOS British Gas Nectar Launch: British Gas John Lewis adam eve Mercedes Abbott ... -commerce Merlin Entertainments Group Gatwick Express (Go-Ahead Group) VCCP John Lewis.com (John Lewis ...

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Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.