Failure to deal with spam damaging mobile marketing industry, DMA claims
27 Jun 2011 | by Oliver Luft
, the DMA said, while 17% said they would complain to their network provider, 20% to Ofcom, 9% to the Office ...
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Royal Mail control of direct mail prices worries DMA
21 Oct 2011 | by Daniel Farey-Jones
The DMA has greeted Ofcom's proposals to free Royal Mail to set its own prices for bulk mail...Ofcom yesterday published proposals for a seven-year regulatory framework it said was designed ... by the coalition Government, Ofcom wants to sweep away the regime of price controls on business and most public ... is critical of Postcomm's over-complicated approach to price controls, mostly welcomed Ofcom's "fresh approach ...
Direct mail spend predicted to fall 1% this year
12 Apr 2012 | by Daniel Farey-Jones
on year price increases. That needs to be measured carefully and I'd hope that Ofcom will be mindful ...
Ofcom opens investigation into seven telemarketers
20 Jun 2005 | by by Daniel Farey-Jones
LONDON – Telecommunications regulator Ofcom is investigating the telemarketing practices of seven...to Ofcom and to BT's nuisance calls bureau. Ofcom has previously taken action on silent calls in its ... Thomson Directories spokeswoman confirmed it had received notification of the investigation from Ofcom ...
Ofcom finalises rules on silent calls
02 Mar 2006 | by by Daniel Farey-Jones
LONDON – Ofcom yesterday introduced its new policy on silent calls after its consultation process..., Ofcom has dropped the requirement for the recorded message to identify the purpose of the call ... the intended recipient of the call. Ofcom said that the Information Commissioner's Office stated ... ,000 to £50,000 after a separate DTI consultation later this year. Stephen Carter, Ofcom chief executive ...
Ofcom changes rules on silent calls
07 Oct 2010 | by Daniel Farey-Jones
Ofcom will apply tougher rules to call centres from 1 February 2011 in an attempt to reduce...is on hand to answer the call. Ofcom said it has received more complaints (over 6,800) about silent ...
Ofcom makes changes to telemarketing rules
04 Nov 2009 | by Sarah Johnson
LONDON - Direct marketers could benefit from changes to call-centre rules after Ofcom extended...; mso-bidi-language:#0400;} Ofcom has ruled that businesses using automatic dialling machines ... loosening of the rules. According to Ofcom, 3bn telemarketing calls are received each year in the UK ...
Ofcom sees surge in silent call complaints
24 Nov 2008 | by Jacquie Bowser
LONDON - The number of consumer complaints made to Ofcom about silent calls have more than trebled...increased from around 300 per month to around 1050 per month, according to Ofcom's Consumer Experience 2008 report. Ofcom said the majority of silent calls are caused by automated calling systems known ... in the event of an abandoned call, a silent call may result. Ofcom has subsequently released a new consumer ...
DMA Telephone Preference Service wins Ofcom deal
05 May 2004 | by Jules Grant,
from Ofcom to manage the Telephone Preference Service and the Fax Preference Service for the next five...% with FPS. Ofcom said that the provision of an accessible, reliable and comprehensive service provided by TPSL was an example of Ofcom working with industry to protect the interests of citizen-consumers. Neil Buckley, head of consumer policy, added: "Ofcom is committed to ensuring that suitable consumer ...
Industry backs Ofcom's silent calls crackdown
01 Feb 2007 | by by Daniel Farey-Jones
LONDON - Both the Direct Marketing Association and the Telemarketing Association have backed Ofcom...available to telemarketers. Brand Republic also contacted the companies fined by Ofcom, which were Space ... with Ofcom s requirements we immediately replaced it with a new, compliant, AMCAT system, at a total cost ... are much larger than us. A spokesman for Carphone Warehouse said the company accepted Ofcom s findings ...
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Making the most of mobile
Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.
