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FOCUS: TELEMARKETING - A direct line to sales success/As companies recognise the power of call centres in developing one-to-one relationships between clients and customers they are also acknowledging the need to involve PR in communicating brand values th

. COMPUTER INTEGRATION: CALL CENTRES TAKE AN ONLINE APPROACH According to the Call Centre Benchmarking ... consumers go online. In the last 12 months we ve looked at developing a communications centre ... to request information, he says. Pearce thinks that on-line surveys and competitions could ...

CAMPAIGNS: Selling the idea of Sitting Ducks - Product Promotion

-by-ball cricket commentary. As this is the only on-line information service to access the closed networks ...

CAMPAIGNS: PRODUCT LAUNCH - Taking the thrill out of road kill

, mutilating and killing pedestrians. Sickest video game will be in shops by Christmas, wrote ... it was in the shops, but did it sell the product? says David Hancock, computer games editor for the Sunday Mirror ...

 

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.