19 Dec 1996
that it is setting up a dedicated travel
booking service....that it is setting up a dedicated travel
booking service.
From the new year, holders of Safeway s ABC ...
that if customers find the same holiday
cheaper Safeway will refund twice the difference.
The phone service, run by Page s are launching financial services and
Asda is looking at selling gas and electricity ...
19 Dec 1996
confusing for the public. The poster,
through Court Burkitt Trainspotting , it features large logos...London Underground has banned a poster using Tube station logos
which was thought to be too confusing for the public. The poster,
through Court Burkitt Trainspotting , it features large logos
for Whiteleys nearest Tube stations, Bayswater and Queensway.
London Underground officials who vetoed ...
19 Dec 1996
| by JULIAN LEE
Sainsbury s has removed responsibility for customer services from its
retail operation and handed...Sainsbury s has removed responsibility for customer services from its
retail operation ...
of
customer service from the retail division in January.
His aim is to enforce Sainsbury s commitment to customers with better
service and marketing initiatives.
McCarten has chosen his operational ...
19 Dec 1996
| by JAMES CURTIS AND KAREN DEMPSEY
procedures and dented public confidence in the service just as Eurostar
and Le Shuttle were beginning ...
.
Eurotunnel
The fire in November was a massive blow to the new cross-Channel
service, with damages ...
and a general breakdown in customer
service, plus the revelation that its chief executive Cedric Brown ...
19 Dec 1996
| by JANE BAINBRIDGE AND JULIAN LEE
prides itself on developing customer service along with its brand, with
consumers advised by in ...
give that service and there is the possibility
that customers will be given wrong advice.
He ...
19 Dec 1996
| by JULIAN LEE
public affairs officer Andrew Fisher said: There is a
lot of noise at the moment but until they [the ...
19 Dec 1996
shopping habits conducted for Initiative Media by Research Services.
Parents buying presents ...
19 Dec 1996
| by JULIAN LEE
-scanning should boost
profits by pounds 30m by 1999.
With the advent of the Internet and online services ...
range
of services that will make it easier for the consumer to shop.
Rune Gustafson, a director ...
19 Dec 1996
to have a
national mail-order service up and running by the middle of next year,
with 1000 products ...
12 Dec 1996
| by ANNA GRIFFITHS
Last week, Lowe Howard-Spink announced it would no longer operate as a
full-service agency...Last week, Lowe Howard-Spink announced it would no longer operate as a
full-service agency ...
and IDV and will total around pounds 250m.
As another full-service agency puts its media into a separate company
and the trend towards media specialisation continues, will existing
full-service ...