18 Dec 2002
| by Claire Billings,
services agencies would be unaffected.
Jerry Dow, United's director for worldwide marketing ...
18 Dec 2002
| by Claire Billings,
LONDON - Virgin Flightstore, the online booking service for the travel industry, is using a...The drive, developed by Oxfordshire-based independent full-service agency The JJ Group, follows research that showed that the majority of independent travel agents think that Virgin Flightstore only ...
to clarify our service offering to them."
The campaign involves two executions which will appear 24 times ...
13 Dec 2002
| by IAN DARBY
into Posterscope from Concord.
Along with Poster Publicity, Concord's parent company, The Alban Group, is one ...
12 Dec 2002
| by Mark Kleinman,
concerted effort by Connex to improve its public image, which has been battered by its consistent running of delayed and overcrowded services. It represents an unprecedented attempt to appease customers, although ...
service, but that autumn had seen it slip back to 'the bad old days'.
Connex, a French-owned company ...
12 Dec 2002
| by MARK KLEINMAN
concerted effort by Connex to improve its public image, which has been battered by its consistent running of delayed and overcrowded services. It represents an unprecedented attempt to appease customers, although ...
service, but that autumn had seen it slip back to 'the bad old days'.
Connex, a French-owned company ...
12 Dec 2002
marketing services agencies would be unaffected by the bankruptcy proceedings. Fallon currently handles ...
12 Dec 2002
| by POPPY BRECH
River won the contract following a six-way pitch, which included Cedar, Mediamark and incumbent John Brown Citrus Publishing.
Hotline will be revamped to support Virgin's new cross-country service ...
services.
River's appointment follows the launch of a £7.5m campaign to promote Virgin's high ...
10 Dec 2002
| by Jennifer Whitehead,
Bob Geldof KBE and chief executive Alex Connock in 1999. It became a public company via a reverse ...
09 Dec 2002
| by Staff,
, reorganisation through Chapter 11 offers the best way to provide uninterrupted service to our customers around ...
29 Nov 2002
| by DOMINIC MILLS, dominic.mills@haynet.com
on price, but do better in terms of service, food, seating and reliability.
However, you get the feeling ...
the delivery of such a service in the hands of, as the ad implies, low-cost cowboys.
It does this by zeroing ...
, from appalling service to a cavalier disregard for timetables, geography and customer satisfaction ...