15 Dec 2009
| by Bill Britt
consumption, by putting goods and services in the hands of ordinary people. Not everything ...
14 Dec 2009
| by James Quilter
Last week Gillette took steps to limit its connection to Woods following media reports of the golfer's sexual indiscretions. Gillette said in a statement: "As Tiger takes a break from the public eye, we will support his desire for privacy by limiting his role in our marketing programme." Accenture ...
09 Dec 2009
| by Jennifer Whitehead
of the members of the Institute of Customer Service, which is behind the Kingston Business School report. Jo Causon, chief executive of the Institute of Customer Service, said: "The rise of social network sites ...
09 Dec 2009
| by Jacquie Bowser
revolution triggering growth in new services, according to Juniper Research.
08 Dec 2009
| by Daniel Farey-Jones
Goldie has been recruited by the US company, which claims to have invented the business of buying gold direct from consumers, as its UK celebrity spokesman following a public vote. Euro RSCG ...
, well-planned campaign." Aronson, who refused to release the results of the public vote but claimed ...
01 Dec 2009
| by Sarah Johnson
I first worked with Linda Norris, a marketing consultant at Somerset Marketing Services, at Royal Mail, as a fresh-faced marketing manager.
She taught me that successful marketing never overlooks the people who will make it a reality.
To become a marketing leader you must be able to inspire, moti vate ...
01 Dec 2009
| by Joe Thomas
an estimated 40bn on the web. According to the latest e-Customer Service Index from eDigital Research ...
30 Nov 2009
| by Kate Nettleton
confidence. Source: The Guardian Fears of a double-dip recession have grown after the services sector ...
26 Nov 2009
| by Jennifer Whitehead
a product or service after reading negative comments about them online.
24 Nov 2009
| by Daniel Farey-Jones
retail therapist, Dr Will Powers, who the public can contact via email, text or Twitter when they feel ...