23 Dec 2010
| by Sarah Shearman
of the most important indicators of public opinion, whether monitoring a brand or a fast-developing news story ...
21 Dec 2010
| by Ed Owen
to browse public available information (twitter and...)[sic]."
Apple has strict rules for app pricing ...
of controversy following the rolling publication of some 250,000 classified US diplomatic cables on its website ...
17 Dec 2010
| by Sarah Shearman
advertising service for YouTube called TrueView , which allows viewers to choose the ads they watch, while ...
17 Dec 2010
| by Staff
new online retail situation enables us to provide services to our artist's communities as well ...
17 Dec 2010
| by Katherine Levy
service capability for clients across media, PR and creative build.
15 Dec 2010
| by Sarah Shearman
first impressions, initial research, search, search results, email customer services, telephone customer services and booking process.
It showed that the budget airlines scored among the lowest ...
customer service.
Expedia made the greatest improvements since the last survey, jumping 29 places ...
15 Dec 2010
| by Rosie Sayers
bad publicity through poor service so the volume of complaints would improve its search engine ...
t please everyone all the time. But one thing brands can do is to improve their service by reacting more ...
opinion and thus dilute the negative.
Customer forums are not always a great customer service channel ...
13 Dec 2010
| by Ed Owen
people purchase products and services and the importance of online advertising continues to grow. The OFT ...
for products and services as well as editorial content." An OFT spokesman said the action "will provide ...
13 Dec 2010
| by Sara Kimberley
acquisition, after it bought Deep Focus , a New York-based full service digital agency with annual revenue ...
13 Dec 2010
| by Nicola Clark
the pages on the ground of free speech, but the furore underlined the fact that services such as Facebook ...