to remove filtersEuropean Commission's full statement about the News Corp/BSkyB deal
21 Dec 2010 | by Arif Durrani
the proposed transaction is or may be expected to operate against the public interest in sufficiency ...
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Royal Mail price hikes expected to hit DM budgets
22 Dec 2010 | by Ed Owen
, but compete on price with their standard sven to 10-day service. Hiking bulk prices will remove much ... parliament within a year. Retailers are trialling an evening delivery service within the M25 ...
Haymarket's Rupert Heseltine on his first year in office
08 Dec 2010 | by Arif Durrani
to 50% suggest further consolidation could be a possibility within Haymarket s public sector business ... exec, Maxwell Communications 1989 Sales exec, Peter Isaacson Publications, Australia 1986 Oxford ...
Helen Edwards on Branding: Snakes and Ladders
07 Dec 2010 | by Helen Edwards
, concierge service and private bar. A more expensive night out, sure, but it's not all about the film ...
Helen Edwards on Branding: Not all it's cracked up to be
06 Dec 2010 | by Helen Edwards
with Marketing's sister publication, Campaign. Since the conference audience is dominated by marketers ... s when they dropped services such as market analysis and media planning to focus on above ...
Editor's Comment: Sky's the limit
06 Dec 2010 | by Gareth Jones
m UK households with a range of energy services, including maintenance and repair. The plan ... services; so, further extending its influence over people's homes represents the logical expansion of its ... technicians. Crucially, Sky has also been trialling its energy service on its 16,500-strong UK workforce since ...
Helen Edwards on Branding: Back to basics
24 Nov 2010 | by Helen Edwards
... Then it tells you that the cash service is not available. Next customer! In Santander's defence, it took on the woeful outfit that was Abbey, with its notoriously poor systems and lamentable customer service ... could choose to interact with the product or service - all the touchpoints that are voluntary, sensory ...
Helen Edwards on Branding: The contrast ratio
10 Nov 2010 | by Helen Edwards
the upgrade of just one aspect of their product or service. For example, many hotel chains have begun ...
Helen Edwards on Branding: A new consumer champion
26 Oct 2010 | by Helen Edwards
and Postwatch, Consumer Focus seeks to persuade businesses, public services and policy-makers to put consumers ... services? One proposal is that Citizens Advice could handle the task - but, as a disjointed federation ...
The best brands of 2010: choose your winner
21 Oct 2010 | by Staff
to as the benchmark for customer service, and so widely loved that the BBC even made a documentary series about it ...
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Making the most of mobile
Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.
