22 Dec 2010
| by Ed Owen
, but compete on price with their standard sven to 10-day service. Hiking bulk prices will remove much ...
parliament within a year.
Retailers are trialling an evening delivery service within the M25 ...
22 Dec 2010
| by Loulla-Mae Eleftheriou-Smith
and what extra costs we have paid out, in due course."
Andrew Mulholland, client services director ...
to consumers that the problem is primarily due to BAA. It doesn t excuse poor customer service and a lot ...
20 Dec 2010
| by Loulla-Mae Eleftheriou-Smith
livery, cabin, uniforms and service areas.
The new identity will appear on long-haul aircraft next ...
and president, Finnair, said: "Our clientele changes continually and expectations of our service and identity ...
of service content." ...
15 Dec 2010
| by Sarah Shearman
first impressions, initial research, search, search results, email customer services, telephone customer services and booking process.
It showed that the budget airlines scored among the lowest ...
customer service.
Expedia made the greatest improvements since the last survey, jumping 29 places ...
14 Dec 2010
| by Loulla-Mae Eleftheriou-Smith
and European destinations whereas BMI is a full service airline that operates business and economy classes ...
14 Dec 2010
| by Loulla-Mae Eleftheriou-Smith
his way up to the position of marketing services director. He will work alongside the chief ...
13 Dec 2010
| by Ed Owen
people purchase products and services and the importance of online advertising continues to grow. The OFT ...
for products and services as well as editorial content." An OFT spokesman said the action "will provide ...
08 Dec 2010
| by Loulla-Mae Eleftheriou-Smith
are conducted via the web it made perfect sense to adopt an online donation service.
"Now our customers have ...
07 Dec 2010
| by Sara Kimberley
Environmentally-friendly taxi service Greentomatocars is launching its first campaign since handing
03 Dec 2010
| by Loulla-Mae Eleftheriou-Smith
on 1 January, the day after Teletext Holidays analogue service is switched off on 31 December ...
these irritations."
"Our new internet-connected service, alongside a revamped channel on Freeview 101 means we ...