21 Dec 2011
| by Matthew Chapman
incentives into store managers' contracts in order to improve its customer service in line with its 'That's Helpful That's Halfords' positioning.
Customers are being asked to give feedback on whether the service ...
.tellhalfords.com) where they can fill out a questionnaire on how helpful the service was.
Customers are questioned ...
20 Dec 2011
| by Staff
, but the partnership will mean a combined media and services group, in which both will own a 50% stake, will also ...
Media Group
Weborama will integrate its targeting technology, including data services, into Hi ...
19 Dec 2011
| by Nicola Clark
are among the big-name brands to have signed up to the service so far.
5. PEPSICO LAUNCHES SUPERSOCIAL ...
-year battle with pancreatic cancer, heralded a public outpouring of grief, and vigils were held outside Apple ...
15 Dec 2011
| by Stuart Colman
is in the market to purchase a product or service, which can result in campaign wastage and increase spend for less ...
15 Dec 2011
| by Sara Kimberley
services.
The agency's revenues for the year ended 31 December 2010 was $4m.
WPP's investment in Qais ...
06 Dec 2011
| by Daniel Farey-Jones
and public affairs at the DMA, said: "While consumers need to be protected by the right to not be contacted ...
29 Nov 2011
| by Daniel Farey-Jones
among the UK's more sophisticated public.
( See the Rom case study for youself and read what ...
28 Nov 2011
| by Melanie May
Information Services. 'It will happen, but, as with anything this new and immense, it needs to mature ...
from so many channels that the diversity of sources can be an issue,' says Matt Rhodes, client services ...
and then engage, advises Richard Kellett, director of marketing at business analytics software and services ...
23 Nov 2011
| by Duncan Ogle-Skan
Local businesses can no longer afford to ignore social media, but for SMEs, customer service takes..., conversation and customer service take precedence over conversion and engagement.
In addition, less emphasis ...
as an element within its customer service , perhaps picking up on someone s hotel needs (eg, wedding venue ...
22 Nov 2011
| by Daniel Farey-Jones
to be able to perform and provide a good service to our customers.
"We looked at different locations ...