01 May 2012
| by Kim Benjamin
Pizza Express
Content marketing
HSBC Banking and Premier Savings and Investments Services ...
Financial Services
Nectar
Philips Avent WDMP
Employee engagement
Benecol (Johnson ...
21 Mar 2012
| by Matthew Chapman
.
The move by O2 comes after Marketing revealed the telecoms giant was overhauling its customer service ...
, clear and trusted" brand as it expands its business beyond telecoms services into other areas ...
20 Mar 2012
centre.
Mktg: Will you be sending out any correspondence about the level of service from EDF from now ...
14 Mar 2012
| by Mark Thomson, Olympics and international director, Royal Mail
was sales and customer services director.
09 Mar 2012
| by Matthew Chapman
Deal public awareness campaign run by Citizen's Advice, which encourages people to shop around to find ...
29 Feb 2012
Mole isn't too keen on change when it comes to brands and services. Can the handset manufacturer...taken over by Sony. What does this mean for me?
Sony Ericsson Nothing. Services will not change on the handset. It is not going to change any of the services we provide. Instead of two companies being joined ...
Yes, because nothing is going to change with the service.
Verdict 8/10
The call-handler remained ...
02 Feb 2012
| by Staff
app
Not-for-profit/Charity/Public Service
AMVBBDO, who killed Deon?
fuse8 group ...
remarketing programme
Financial Services
Capital One (Europe), aggregator exclusives ...
offline sales
Greenlight Marketing, launching a high street financial services brand
Lakestar Media ...
11 Jan 2012
of joining for a broadband and TV home package, but some of my friends have problems with the service ...
they call customer services and are told it's their computer or router.
VM Maybe the broadband is through ...
, that pertains to the telephone service.
Mktg Would that affect my On Demand?
VM On Demand pertains ...
02 Nov 2011
| by Matthew Chapman
In June Virgin Media sent out jiffy bags bearing the text, "satellite TV upgrade pack".
The pack boasted it contained everything a consumer needed, including free service and repairs.
Vertical small print on the right-hand side of the envelope revealed the package contained "promotional material ...
27 Sep 2011
| by Matthew Chapman
The technology has effectively plugged gaps in the BT customer journey, which was stalling despite leads being generated through extensive marketing efforts pushing the telecoms firm s services.
Connect, which was created by Crayon s new Zigzag technology division, enables call centre agents ...