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TBG Digital, AKQA and Adam & Eve lead Revolution Awards 2012 nominations

eBay UK, eBay Advertising, BMW, online retail media campaign DNA, behind the hit Microsoft ... Retail fuse8 group, Ikea family live I Spy Marketing, friendship blitz I Spy Marketing, what ...

What digital marketers can learn from DM

, the bleakest festive period for retailers in two decades. More than 400,000 versions of the mailing were ... retailer Boden, agrees that standing out on the doormat is becoming ever-more difficult, and achieving ... them better, high-street retailer Boots launched its Advantage loyalty card in 1997. Direct mail has ...

We'll Call You - John Lewis

traditional bricks-and-mortar retailer, and the call-handler failed to clarify which Dixons Group retailers ...

John Lewis to consolidate customer call centres

. The news follows the retailer's announcement in February that it needed to centralise some of its branch ...

QVC assigns CRM business

The channel broadcasts for 17 hours a day to 5.4m viewers across cable, satellite and digital terrestrial platforms. Consumers can make purchases over the phone or online The channel also operates a red-button service, called QVC Active. Last year, the retailer went through a major rebrand in the US. The revamp ...

Opinion: Getting the message through - how to improve customer communications

and confusing than ever. There is an opportunity for retailers to be more savvy in terms of maximising the relationship they create with consumers in the store, right through to on-line purchase on the same retailer ... and feel comfortable with the retailer, and enjoy the journey they are taking ...

Banks condemned as internet becomes 'lawless Wild West'

consumer trust in internet banking; increased responsibility on the part of banks and online retailers ... security: the manufacturers of hardware and software; retailers; internet service providers; businesses ...

FSA warns insurers to improve cold calling standards

of management information other than for sales and call volumes. Vernon Everitt, director of retail themes ...

Change of focus for Navigator after MBO from Moon River

, and has key strengths in the automotive, retail, FMCG and financial services markets. It has recently ...

Marketing Store consolidates Midlands into one office

The new facility will become a centre of excellence for its retail and branding activity in the UK and Europe. The 1m investment comes at the end of a highly successful year for The Marketing Store that has ... , as Fort Dunlop is the ideal hub for our brand and retail operations. The facilities we have here ...

 

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.