19 Dec 1996
| by JULIAN LEE
Sainsbury s has removed responsibility for customer services from its
retail operation and handed...Sainsbury s has removed responsibility for customer services from its
retail operation and handed it to Kevin McCarten s marketing department,
in the clearest signal yet that this will continue ...
of
customer service from the retail division in January.
His aim is to enforce Sainsbury s commitment ...
19 Dec 1996
| by JULIAN LEE
. Shadow consumer affairs minister Nigel Griffiths MP is
consulting brand owners and retailers ...
research used to fight legal cases for
fear of raking over the ashes and upsetting retail customers ...
of copycatting and
left the door open for retailers to continue the practice.
...
19 Dec 1996
| by DANNY ROGERS
challenge
Customers are spending, retailers are smiling. But are marketers
learning ...
is not
confined to the North-East.
Its survey of retailers and consumers reveals that 84% of retailers ...
.
Rupert Hodges, communications director at the British Retail Consortium
(BRC), says: Traditional ...
19 Dec 1996
on print advertising (ACNielsen; Register-MEAL).
High street retailers dominated the press ...
2.9m, Tesco pounds 2.7m, and Comet pounds 2.6m. The only non
retail company in the top five press ...
19 Dec 1996
-card technology and will offer
consumers savings at a variety of companies, including retailers, a
public ...
19 Dec 1996
| by JAMES CURTIS AND KAREN DEMPSEY
raft of
marketing initiatives that set the agenda in supermarket retailing. The
Clubcard ...
customers towards the
brands and weaken the own-label offering of retailers.
However, EDLP has ...
13 Dec 1996
s first work for the catalogue retailer - a
nationwide TV campaign - breaks in January, supported ...
.
Index Extra is a catalogue available throughout the Index retail chain,
offering more goods than ...
13 Dec 1996
million at retail prices and
is growing at 3 per cent a year, compared with the 1.3 per cent ...
13 Dec 1996
.
The Co-operative Pioneer s retail magazine, You and Yours, has released
its first ABC figure ...
13 Dec 1996
| by BRENDAN LLEWELLYN
homogeneous that differentiation is difficult. Each operates in the
retail and business sectors and to a ...
-back facility is as much
banking as they want from a food retailer. Whatever serious banking
might be ...