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ANALYSIS: Changes in store for retail

are having to adapt. One such versatile retailer is Holland s leading chain, Albert Heijn, which ... of retail design and strategy consultants 20/20, says the retailers which use technology as a ... in this then they [retailers] can help them reach a buying decision much more quickly. If retailers move fast enough ...

NEWS: McCarten takes on Sainsbury’s customer care

Sainsbury s has removed responsibility for customer services from its retail operation and handed...Sainsbury s has removed responsibility for customer services from its retail operation and handed it to Kevin McCarten s marketing department, in the clearest signal yet that this will continue ... of customer service from the retail division in January. His aim is to enforce Sainsbury s commitment ...

NEWS: BBG to step up copycat battle

. Shadow consumer affairs minister Nigel Griffiths MP is consulting brand owners and retailers ... research used to fight legal cases for fear of raking over the ashes and upsetting retail customers ... of copycatting and left the door open for retailers to continue the practice. ...

MARKET RESEARCH: The season to be selling

challenge Customers are spending, retailers are smiling. But are marketers learning ... is not confined to the North-East. Its survey of retailers and consumers reveals that 84% of retailers ... . Rupert Hodges, communications director at the British Retail Consortium (BRC), says: Traditional ...

NEWS: Clarins fury at Asda price cuts

products with 25% off the recommended retail price. Robin Vincent, managing director of Clarins UK ... -care, although it would watch how sales of George 1 went. The supermarket retailer has angered brand ...

MEDIA: MEDIA WATCH; seasonal spending

on print advertising (ACNielsen; Register-MEAL). High street retailers dominated the press ... 2.9m, Tesco pounds 2.7m, and Comet pounds 2.6m. The only non retail company in the top five press ...

MEDIA: MEDIA CHOICE; xmas Shop windows

it . Uhm, I think I m beginning to understand. And then by accident, my own little retail Bethlehem ... fundamental shift in the way D&J intends to address its particular retailing challenge. Now I get it ...

NEWS: Brands go for doorstep delivery

to test alternative routes of distribution to minimise their reliance on powerful retailers. Retailers are also dabbling in home-delivery tests, with Tesco offering residents of Ealing its full range ...

NEWS: NatWest plans card to challenge Goldfish

-card technology and will offer consumers savings at a variety of companies, including retailers, a public ...

MEDIA: Telegraph challenges ABC

at a discount to the likes of hotels and petrol retailers to be given away, and discounted sales ...

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