29 May 2012
| by Rosemary Bayman and Claire Emes
, head of technology, travel & retail, Ipsos Loyalty, and Claire Emes, head of trends & insight, Ipsos....
In recent Ipsos MORI research among business journalists, almost all (87%) agree that retailers need ...
branches - which it calls stores - are designed to resemble retail stores: dog biscuits and a 'magic change ...
.
Empowering customer facing staff. We often look to First Direct in banking and John Lewis Group in retail ...
23 May 2012
| by Matt Barnett
Understanding big data is key if retailers want to build one to one relationships...the noughts and ones on the screen, trying to decipher what it all means? I think retailers are doing ...
new world it can help create.
Retailers are surrounded by data, most of it their own and most ...
retailers have right now.
WalMart currently processes one million transactions every hour. And Sainsbury ...
15 May 2012
| by Heather McCarthy
in the last year.
Retailers have invested more heavily in the development of their store brands, and many retailers have launched higher-priced lines, such as Sainsbury s Taste the Difference range.
However ...
23 Apr 2012
| by Christopher Smith
/sponsorship and retail.
Outdoor advertising will become more directly interactive with NFC replacing QR codes ...
and sponsorship space - extending their experience into the digital and social space.
In the retail environment ...
and loyalty that extends the retail experience onto mobile and digital.
We're all waiting for consumer ...
20 Apr 2012
| by Giles Ivey
UK retail blogger Steve Dresser .
And this priceless authentic brand advocacy has resulted in a ...
18 Apr 2012
| by Kerry Bateman
is unsustainable. What then is the answer?
First, we must acknowledge where we re at.
For shoppers and retail ...
12 Apr 2012
| by Simon S Kershaw
Home deliveries are now so ingrained in the retail landscape that for people of my grown...sight on our high streets as the retail outlet itself.
Of course, internet-ordering aside, none ...
surprised me is how few other retailers have followed suit. Some purchases are surely a natural for home ...
21 Mar 2012
| by Craig Lawrie
:
We aren t changing where we shop - only around 3% vary their choice of retailer, so for all the talk ...
20 Mar 2012
| by Susan Malcolm
Many retailers and manufacturers are missing out on opportunities to collaborate and share valuable...The retail sector has understood the benefits of shopper-centricity for some time, but the idea ...
and consumer reviews.
The retail game has changed, yet many retailers and manufacturers are firmly attached ...
.
A gap remains between what the retailer perceives as shopper-centric and the manufacturer s idea ...
20 Feb 2012
| by Suraya Randawa
-Field Communication (NFC) or smartphone apps for retail and person-to-person mobile payments.
This is compared ...
and retailers can best leverage opportunities in this area.
Suraya Randawa, director, Ipsos Loyalty ...