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STOP PRESS: GEC appoints Westminster Strategy

and towards telecoms and IT....Industrial conglomerate GEC has picked Westminster Strategy, and its Brussels and Edinburgh sister agencies, as retainer-based public affairs providers. GEC is repositioning itself away from defence and towards telecoms and IT. ...

Telecom Ecole de Management appoints Jargon Public Relations

Telecom Ecole de Management, France's leading business school, has appointed Jargon Public...Jargon will run a media relations campaign focused on the education, business, telecoms and IT media to communicate the range of postgraduate courses offered. The campaign will be led by Jargon founder Simon Corbett. Telecom Ecole de Management is one of The Grandes coles of France - higher ...

UK telecoms watchdog calls for ombudsman

UK telecoms regulator Oftel has called for the appointment of an independent ombudsman...LONDON (Brand Republic) – UK telecoms regulator Oftel has called for the appointment of an independent ombudsman for the telecoms industry, following soaring levels of complaints by the public. Oftel ... by telecoms companies and is expected to be in place by mid-2001. ...

Ofcom introduces tougher rules for telecoms

LONDON - Ofcom has introduced tough new rules that could see telecom companies fined up to 10...The regulations, called General Condition 24, prohibit telecoms providers from engaging ... or pretending to represent another company. They also require telecoms companies to keep better records ... complaints about telecoms mis-selling per month over the past year. It has investigated 14 companies ...

MEDIA IN BRIEF: Telecoms restrictions lifted

The restrictions preventing public telecoms operators (PTOs), such as BT, from offering broadcast...The restrictions preventing public telecoms operators (PTOs), such as BT, from offering broadcast entertainment nationally are to be lifted by 2001. The announcement was made by Margaret Beckett, President of the Board of Trade, last week. ...

ASA rules against Planet Telecom

on the Office of Fair Trading to take action against Planet Telecom after it declined to give an undertaking ... "192 enquiries". The ASA said the fax misleadingly implied Planet Telecom was requesting information on behalf of British Telecom but the company declined to give an undertaking it would not send the fax again ...

ASA rules against Planet Telecom

on the Office of Fair Trading to take action against Planet Telecom after it declined to give an undertaking ... "192 enquiries". The ASA said the fax misleadingly implied Planet Telecom was requesting information on behalf of British Telecom but the company declined to give an undertaking it would not send the fax again ...

Government to ease broadcast controls and telecoms rules

The Government will lift many of the controls on the broadcasting and telecoms industries under a...The Government will lift many of the controls on the broadcasting and telecoms industries under ... . The shake-up could mean the creation of a super regulator who will oversee the BBC, ITV and the telecoms ... s broadcasting, telecoms and computing industries are merging so rapidly that it s going to be necessary ...

INTERNATIONAL: Edelman and Keating land Telecom Eireann accounts

DUBLIN: Ireland s state-owned telephone company, Telecom Eireann, has appointed two agencies...DUBLIN: Ireland s state-owned telephone company, Telecom Eireann, has appointed two agencies ... . Within the last three weeks Telecom has appointed Edelman PR Worldwide to handle consumer PR ... to be launched in mid-1999. A PR agency has not yet been hired for its flotation. Telecom had ...

Telecoms industry call centres at bottom of satisfaction table

LONDON – Telecoms sector call centres have the lowest caller satisfaction rating out of all...the maximum customer satisfaction rating possible. The telecoms sector had the lowest score at 43%, while ... , with a satisfaction rating of 49%. The report also found that the telecoms and finance sectors ... by respondents was 3.1%, but some admitted over-dial rates of more than 10%. By sector, telecoms, finance ...

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