Think BR: Innovating in service markets
29 May 2012 | by Rosemary Bayman and Claire Emes
. Empowering customer facing staff. We often look to First Direct in banking and John Lewis Group in retail ...
Click
to remove filters
- Focus the brand's efforts: prioritise a great range of womenswear for an older and more affluent group ...
. Empowering customer facing staff. We often look to First Direct in banking and John Lewis Group in retail ...
goal England score during Euro 2012. The deal was brokered by Lindsay Payne, group account director ...
The Co-operative Group is set to appoint Leo Burnett to handle its £50m advertising account....and John Lewis marketer Gill Barr as its group marketing director. Leo Burnett was unavailable ...
. Identification of key online websites, groups, accounts and conversations: Identified key word search strings ... groupings, such as channel authority, interaction, content dynamic, competitor analysis, etc ...
Arcadia, the retail group owned by Sir Philip Green, is reviewing its £4 million media planning...The parent group of BHS, Topshop and Topman is understood to have approached media agencies ahead of a pitch through the consultant Rania Robinson. Carat was appointed to the BHS media account in January 2010 without a pitch after the merger of BHS into Arcadia the previous year. It was the media ...
, growing group sales by 2% and holding market share. We also made good progress with our strategic plans ...
, is not affected by the review. Last month, Mark Roberts, the head of customer marketing at Lloyds Banking Group ...
Shop Direct Group, the owner of Littlewoods and Very, has reappointed OMD UK to its £10m paid...Shop Direct Group called a pitch for its paid search as part of a two-year statutory review process ... . It is understood that Shop Direct spends up to 10m on paid search per year. The Group's offline planning and buying is not affected by the review and is held by Aegis Media s Carat. Jonathan Wall, group e ...
Administrator Zolfo Cooper has confirmed a large number of board members will also exit, including product development director Debbie Darlington and non-executive director Dave Hughes, the former chief marketing officer at Game. Non-executive chairman Don Lewin will also depart, alongside group managing ...
Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.