NatWest hit with ASA ban for customer charter ad
15 Dec 2010 | by Daniel Farey-Jones
Two people complained to the Advertising Standards Authority about the TV ad by M C Saatchi, which had a voiceover stating: "NatWest has made a public promise to become Britain's most helpful bank ... It's why we created our Customer Charter. It's why, when you told us to open on Saturdays, we did ...



