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Amazon and Play.com take top honours in customer satisfaction survey

The two sites scored 78 points out of a possible 100 on the Online Retail Satisfaction Index, which compares customer satisfaction results for the top 30 e-retailers in the UK. Nearly a third of the measured websites scored over 70, including eBay UK (72), Apple's iTunes UK (71), Screwfix Direct (71 ...

Christmas campaign positions Ebay as low-cost gift alternative

LONDON - Ebay is launching its Christmas campaign, worth an estimated £1.2m, on 14 November.... It focuses on Ebay's unused products section, purchased instantly through its 'buy it now' function, which it believes are more suitable for Christmas shoppers. Ebay's decision to emphasise the value of its ... in particular to be better value on Ebay. The company is also planning events in key shopping locations ...

Web succumbs to slowdown as Amazon shares dive

at a rocky time for the internet sector as Yahoo! and eBay lay off thousands. Yesterday Yahoo! announced it was cutting at least 1,500 jobs to cope with the weakening economy. Earlier this month, eBay ...

EBay to woo high-spending customers with mail pack push

LONDON - EBay is running a direct marketing campaign to alert regular users to recent site...on eBay . They will receive a mailpack based on the theme of 'Guess What?', designed to inspire curiosity ... of eBay's communications are online, so using the offline channel gives eBay the opportunity to gain cut-through with their top buyers, as it brings an element of surprise. It's great to see eBay push the boundaries ...

Stolen Beckham memorabilia sold on eBay

LONDON - EBay has launched an investigation after two former housekeepers of David and Victoria...sold on EBay. Victoria Beckham's father Tony first alerted police after noticing some items being ... had amassed during their travels. EBay is currently launching an investigation into the fraud scheme. ...

Andrew Walmsley on Digital: Ensuring Christmas cheer

ONLINE - The two most popular online retailers in November and December 2007 were eBay and Amazon ... period. While eBay was Christmas 2007's most popular web retailer, its average unique monthly audience ...

Tiscali integrates Kelkoo in shopping portal to pull cash-strapped consumers

month and has long-term partnerships with Marks Spencer, eBay and Which?, as well as seasonal shopping ...

Google joins world's top 10 brands as Microsoft slips

% Italy eBay 7,991 7% US Accenture 7,948 9 ...

The impact of Google's first 10 years on marketing

of the UK search market in June 2008, handling 2916m searches. EBay was its nearest rival with a 5.5% share ...

Microsoft acquires Ciao shopping portal in $486m deal

Europe with 26.5m users per month according to ComScore. It competes with Yahoo-owned Kelkoo , eBay ...

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.