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Union lands pounds 15m Halifax bank brief

on the account featured people using imaginary telephone handsets. McAteer added: We are sorry ...

MARKETING MIX: Book of the week

of the book you begin to feel sorry for him as the unending pressure of a need to perform for bonuses grows ...

Lloyds TSB splits with Lowes due to global HSBC clash

added: We re sorry to lose Lowe Direct. It s made a significant contribution to our business over ...

Private View

glimpses of, among other things, what Scotsmen wear under their kilts. Sorry, I think you ll have to show ...

CLOSE-UP PERSPECTIVE: Good and bad ads for banks: assess in just ten minutes

of all their miserable employees - sorry, customer-facing staff - believes. Seen ...

OPINION: Profile - Mike Lazenby, Marketing director, Nationwide Building Society - Nationwide coverage

. They got a bit annoyed - but I ve always worked on the policy that it s easier to say sorry than to ask ...

TELEMARKETING: TEST THE LINE - Customer service lines can be informative or irritating, Campaign tried five

viewing card? Caller Sorry, I don t have it, I m at work. Operator OK, your postcode ...

TELEMARKETING: THE FUTURE ON THE LINE - The telephone is what made direct response marketing possible. But the voice response channel is now being challenged by the internet and digital TV, Ken Gofton says

over the internet and then phones the next day to change his mind, doesn t want to be told, sorry ...

INTERACTIVE: PRIVATE SURF WITH CHARLIE DOBRES

companies need to learn that. Sorry if this sounds harsh on Barclays, but they turned me down ...

PRIVATE VIEW

, this bar is considered a breakthrough concept. But I m sorry, it s not. And consequently the ads ...

 

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Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.