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Qantas says sorry with free flights

07 Nov 2011 | by Loulla-Mae Eleftheriou-Smith

is one of a range of initiatives we will be launching as a way of saying sorry as we move forward ...

We'll Call You - easyJet

04 Oct 2011

? easyJet I'm sorry, I didn't understand that. Mktg I've seen in the news that Stelios has set up ...

Kuoni in drive to shift New Year holidays

04 Jan 2011 | by Loulla-Mae Eleftheriou-Smith

The campaign, created by The Assembly, features press, radio, outdoor, online, in-store and social media activity, and runs until March. The campaign focuses on post-Christmas holidaymakers, using the strapline "The Kuoni 'I'm sorry I got you such a dreadful Christmas present, I hope you'll forgive me' sale ...

PROMOTIONAL FEATURE: Invest in customer engagement and watch your business grow

12 Jul 2010 | by Steve Grout

Sorry for the reminder, but as you ve probably noticed it s been a tough couple of years with recession biting hard. As with every downturn, there have been winners and losers. But however you ve weathered the storm, most marketers will be familiar with increased calls to evaluate their activity ...

Bmibaby's new MD to embrace social networking in Twitter Q&A session

01 Jun 2010 | by Ben Bold

. It reads: "Sorry to hear you had problems with your seat, if you DM us your booking reference we ...

Helen Edwards on Branding: Slavery doesn't pay

26 May 2010 | by Helen Edwards

company to provide a one-hour delivery slot, finally putting an end to those 'sorry we missed you' cards ...

British Airways ad thanks consumers for strike support

31 Mar 2010 | by Alex Brownsell

have been some disappointments". The chief executive states he is "deeply sorry for those customers ...

Crisis marketing: When the going gets tough...

03 Feb 2010 | by Suzy Bashford

was not saying sorry quickly enough,' says Paul Charles, managing director of Lewis PR and a former ...

We'll Call You - Greyhound (First Group)

02 Sep 2009 | by Staff

- Thank you. Good morning, [name] speaking. Mktg - Hi, sorry, is that Greyhound? First Group - You ...

We'll Call You - Alton Towers

18 Aug 2009 | by Staff

We'll Call You - Alton Towers Alton Towers - Good afternoon, welcome to the magical world of Alton Towers, you're speaking to [name], how can I help? Mktg - Hi, sorry, I think I may have come ... 's in the press, but we haven't had any information about it so far from Alton Towers. Mktg - Oh, OK. Sorry, I ...

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