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FOCUS: CAUSE-RELATED MARKETING - Brands win by showing they care/Charity begins at home but for many companies supporting a cause in a high-profile way brings bonuses for a brand. Mary Cowlett reports

, Shelter says: We are very much in favour of CRM, but we are not duped by promises of large sums ... and Nottingham. Kent says: You d expect the PR agency to come along at the end, but we are involved ... , we have to check their mortgage and repossession policies are reputable and not in opposition ...

FOCUS: PROMOTIONS AND INCENTIVES; Gift horses to suit corporate courses

from using promotional items in mailings. We don t find that we have to do much of that, says one ... emotional appeal. We triggered more media opportunities than we were able to cope with, says Sands ... sequence or storyboard. EMC s talking watch promises an easy-to-set time which is related to you by a ...

DIARY: Dastardly phone card collectors will stoop to any level to get their prize

- including one from an indulgent mother requesting two cards for her children. MacDonald says: We deduced we probably had a commercial enterprise preying on our benevolence. Needless to say, Nigel did ...

FOCUS: TELEMARKETING - A direct line to sales success/As companies recognise the power of call centres in developing one-to-one relationships between clients and customers they are also acknowledging the need to involve PR in communicating brand values th

by Calcom. We introduced role plays and outdoor activities to bring information alive and create ... have a big input on training. We encourage them to come down as often as possible and interact ... Calvert. Telemarketing agencies express similar doubts. We ve made a conscious effort to target ...

Platform: Co-ordinating the strategic advice ensemble - Strategic planners in PR need to be less nebulous in the service they provide if they want to gain client confidence, says David Michie

strategic planning is the creative application of market intelligence. But the point is, we all need ... activity. It s time we agree on what, we as PR planners, should wear ourselves. David Michie ...

CAMPAIGNS: CONSUMER LAUNCH; Putting paid to free banking?

, according to Gordon Rankin, Barclays Director of Personal Banking. We attracted a good mix of customers and non-customers, he says. Because we had response mechanisms in the advertorials, we know ...

MEDIA: Paper pricing war re-ignites

of the key aims of cover price cutting. We are highlighting the point that if you cut your cover ... see the humour in the idea of saying to its readers well if you must have a copy of the Times we ... cutting on the paper and its sister Sunday title. It s reasonable to say that we won t just be sitting ...

Agencies can trawl for fresh ideas in Think Tank

be produced with 24 hours notice. Maldeghem said: We never recycle ideas, ideas are usually only fit ...

NEWS: Red Bull charges Jackie Cooper with brand boost

as a mixer with a range of spirits. We will harness what s going on at street level ...

Sponsorship: Sponsorship reaches for World Cup goals - This year’s football World Cup is the biggest ever and for official sponsors the tournament represents massive exposure. But the PR effort doesn’t end once the sponsorship deal is sign

, PR manager at official sponsor Adidas UK, says: This works on different levels. We ve used ad exploitation, generating media coverage on the back of the David Beckham ad. We ve also attempted to gain ... says: We ve even had to develop ideas for the unlikely event of Scotland winning the tournament ...

 

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Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.