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Client-tracking techniques moving from CRM to CMR

New customer relationship management (CRM) technology is making it possible for PR pros to gain insight into the identity of their most enthusiastic customers. JuicemetrIQs, a Web-based CRM system ... communications that benefit the customer on a superior and personal level, writes Enrico in an e-mail. CRM 2 ...

'Entourage' taps into social network for series premiere

said. MySpace is a “CRM tool. [HBO] can set up bulletins to send to [people] who identify themselves ...

Regional Roundtable: New York

that our interactive, which is also CRM, direct response, and CBI, has the lion’s share of new business ...

 

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.