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Royal Mail pushes packs that appeal to the senses

The postal service has announced a partnership with BRAND Sense to promote Sensory Mail - direct ... financial year. The launch follows the introduction of Personalised Integrated Media, a mail solution ... . Over the next few months, Royal Mail and BRAND Sense will be training more than 300 Royal Mail service ...

Supersized address management

client services director Martin Bradbury acknowledges there is a big job to be done. When you look ... details, and financial databases. According to GB Group business development director David Green ... for this type of information for the emergency services and debt recovery, says Green. Profiling push ...

DMA tracks mobile marketing's progress

per cent of mobile service providers surveyed reporting a 100 per cent increase in text messages sent ... study found most texts sent by mobile service providers were direct marketing, with 60 per cent sent ...

Tangled in the net while shopping

companies. For instance, an electronic goods manufacturer boasts on its website of its superior service ... at your website and service provision through the eyes of a first-time, critical customer, and ask whether ...

Creative Masterclass on... Automotive direct mail

personalised financial incentive. Behind the scenes, of course, Peugeot has stacked the cards (if you ll ...

Social sites show potential

, Microsoft and Ford are said to be interested in the service, which will look at what users say ...

Back to basics

and the crackdown on spam among ISPs, deliverability - and a given email service provider s ability to provide ...

Response services: List showcase - Weighing up value-addedservices

Your broker/manager has expertise in data and current market status and can provide you with invaluable planning and strategy advice. EDM Media operations director Lisa Neville says a good broker can help you:

Ask the experts

they really want to hear about. I am a manager of a customer services centre at a financial services firm ... , especially considering high staff churn. Financial-services contact centres also face the challenges ... and the product/service they are interested in. Next, think about what types of campaign you want to run ...

Technique - Maximising your data with a prospect pool

data that is relevant to your product or service and avoid extraneous selections that water down your...and targeting criteria that match their own brand, product and service. It is for this very reason ... to accurately sell your product or service. An automotive manufacturer, for example, will want to know a person ... sources relevant to your product or service. The more holistic the data universe, the more powerful ...

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.