30 May 2012
| by Sara Luker
Malaysia Airlines has called in PR advisers to help launch its superjumbo service aimed...Perowne Charles Communications, the agency founded by Virgin Atlantic s former comms chief Paul Charles, is to handle the airline s PR in the UK and Ireland, focusing on business travellers.
PCC s first task is to help co-ordinate the launch of the new A380 service, which is scheduled to fly between ...
25 May 2012
| by Daniel Farey-Jones
News , its new agency unit that launched to service the News International business. ( Campaign ...
)
Breakdown service RAC has appointed former News International sales director John Orriss to head its ...
director of client services and strategy. ( Campaign )
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25 May 2012
| by Kantar Media
. Against this more financially rigid attitudinal backdrop, marketers have to find more sophisticated means ...
24 May 2012
| by Sara Luker
to help it deliver a personalised travel service and position it as a trusted travel partner.
Expedia ...
23 May 2012
| by Helen Edwards, PPA Business columnist of the year
, relationships, service, infrastructure, cost there is nothing to choose between them. The team has reached ...
21 May 2012
| by Loulla-Mae Eleftheriou-Smith
The airline s pre-tax profits leapt 50% from last year s 420.9m , according to International Financial Reporting Standards (IFRS), despite higher oil prices and a deep recession in Europe, O'Leary said.
It achieved a record post-tax profit figure of 502.6m ( 404.1m) after an exceptional cost of 57.8m ( 46.4m ...
18 May 2012
| by Matthew Chapman
said the full-service Kuoni partnership will represent its first "shop within a shop".
The Kuoni ...
in the customer service area, adjacent to John Lewis' Gift List departments.
Technology, including iPads ...
strong customer base in our travel insurance services, so opening travel concessions in our shops feels ...
18 May 2012
| by Sara Luker
, and founded Skype.
The service allows people to hail a cab on their smartphone and is one of the world ...
17 May 2012
| by Maisie McCabe
the airline when he joined a year and a half ago, to once again become a "service organisation".
Van der ...
industry, Van der Post was able to use his customer service experience to help BA transform from a company that flew "tubes from place A to place B", into a "service organisation".
He said: "We started ...
16 May 2012
| by John Reynolds
In the next phase of its development, the iPlayer, the BBC's online service, needs to appeal to a mass ...
In the next phase of its development, the iPlayer, the BBC's online service, needs to appeal to a mass ...
In the next phase of its development, the iPlayer, the BBC's online service, needs to appeal to a mass ...