Media Relations: Software vendor eGain in PR push
18 Jun 2004
Call centre CRM software provider eGain is set to use customer case studies as it takes a more aggressive approach to its PR strategy in an attempt to raise its profile in trade press.
Campaign: Pirate Generation Client: Business Software Alliance PR team: Brands2Life Timescale: July-August 2004 Budget: £15,000-£20,000
Call centre CRM software provider eGain is set to use customer case studies as it takes a more aggressive approach to its PR strategy in an attempt to raise its profile in trade press.
Campaign: Microsoft People Programme Client: Microsoft PR team: Edelman and in-house Timescale: January 2003-ongoing Budget: Around £80,000
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