Addison Lee appoints new chief customer officer

Minicab company Addison Lee has appointed former Microsoft and Amazon marketer Tamsin Todd as its new chief customer officer.

Addison Lee appoints new chief customer officer

In the role, Todd will be responsible for all product development, marketing, branding and communications at the business: Europe’s largest minicab company, with a fleet of 4,800 cars.

She arrives from Thomson Holidays owner TUI Group, where she has been managing director of Crystal Ski Holidays since January 2014. That role followed a two-year stint as global head of ecommerce product at Betfair.

Before this, she spent six years at Microsoft, in a series of roles including UK product marketing lead for Bing. Prior to Microsoft, she worked in CRM, business development and content roles at Amazon from 1999 to 2006.

Todd said: "It's an exciting time to be joining Addison Lee, an iconic brand known for its outstanding customer service values, and now with a fresh look and a new vision for the business.

"I look forward to bringing my digital and product experience to the Addison Lee team."