Agencies line up for Asda CRM business

Asda is reviewing its customer relationship marketing and experiential activity.

Asda: sent out RFI to agencies
Asda: sent out RFI to agencies

The supermarket giant has sent out an RFI to agencies interested in pitching for the business, in a process being handled directly by the client.

Asda’s recent CRM campaigns have revolved around voucher giveaways.

The supermarket made its first move towards loyalty-driven marketing with the launch of a voucher initiative in October 2010. 

With an aim to reward customers in the run-up to Christmas, the voucher book contained £40 worth of tokens for spend over £40.

Asda also handed out "thank you" vouchers to customers late last year.

The brand’s above-the-line advertising account is handled by Saatchi & Saatchi.