Sitel UK has played a major part in the establishment of the
telebusiness industry in the UK. In existence since 1985, the
organisation has grown out of the merger of two leading UK telemarketing
companies with the Sitel Corporation in 1996. Today, Sitel UK operates
from five sites in the UK: Stratford, Banbury, Kingston, Moor Park and
the City of London.
Sitel UK is focused on providing customised, dynamic sales and customer
service solutions for businesses which integrate strategic capabilities
such as recruitment and management of high-quality personnel with full
multi-lingual capabilities, state-of-the-art information technology,
integrated voice and data communications, Internet and intranet
Sitel UK has 2,750 employees across these sites, and works for clients
including Mitsubishi Motors, British Gas Business Units, Boots, Alliance
& Leicester, the Central Office of Information, Disneyland Paris,
Olivetti and Cable & Wireless. Overall, Sitel UK works with 65 of the
FTSE Top 100 UK companies.
Sitel UK is part of the Sitel Corporation, the world’s leading provider
of outsourced telephone and electronic-based services. Sitel Corporation
has more than17,000 employees worldwide, operating 9,700 workstations in
70 call centres throughout North America, Asia-Pacific and Europe.
Globally, the company serves more than 400 clients in nine countries.